Why our cookie policy matters
SAS Mothair, which operates the mothair.com website, places great importance on the privacy of your personal data, which represents for us a guarantee of seriousness and trust, including with regard to cookies.
Our cookie policy precisely reflects our commitment to enforcing, within SAS Mothair, the rules applicable to the protection of personal data and, more specifically, those relating to cookies used when you browse our mothair.com website.
For information on the other personal data processing we carry out, we invite you to consult our Privacy Policy, accessible at any time on our website.
What is a cookie and does it identify you directly?
A cookie is a small text file placed and hosted by a server on your device (smartphone, tablet or computer) when you visit a website.
A cookie does not personally identify you: it only identifies your device via your IP address, along with various information related to your browsing (visit duration, pages viewed, screen size, etc.).
Technical cookies
The proper functioning of our mothair.com website necessarily requires the use of technical cookies. We may use them without your prior consent, on the basis of our legitimate interest in providing you with a functional site.
For example, a technical cookie allows us to remember your site language as well as the display format on your browser, in order to facilitate your future connections and navigation.
Although we do not recommend it, you can always object to these cookies being placed on your device via your browser settings (Chrome, Microsoft Edge, Safari, Firefox, Opera). In this case, your user experience may be degraded — to restore good browsing quality, you will need to re-enable technical cookies.
Statistical cookies
A statistical cookie allows us to analyze your use of the site (browsing time, pages visited, etc.) in order to improve your experience and provide you with a service adapted to your needs.
We use statistical cookies that the supervisory authorities consider sufficiently protective of your privacy to be exempt from consent. As such, you cannot object to them via the cookie banner.
We also use statistical cookies that are not exempt from consent, which can only be placed on your device with your prior consent given through our cookie banner.
Advertising cookies
An advertising cookie can either be used to deliver advertising on a site or to identify the source from which a user arrived (Google, Bing, etc.).
We guarantee that we do not use any advertising cookies for the operation of our site.
Personal data processed and retention periods
The personal data processed by the cookies we use are:
- Your IP address and a user ID that we create at your first connection in order to recognize you for a maximum period of 13 months.
- If you accept the placement of statistical cookies, your browsing data on our site (pages visited, durations, etc.) for a maximum period of 13 months, not renewable before any new connection before the 14th month.
- In the context of the use of statistical cookies exempt from consent, only your IP address, which is then anonymized and therefore unusable.
Upon expiration of these retention periods, we do not retain any data concerning you. At most, we may anonymize your data for statistical purposes.
How to control cookie use
The right to refuse cookies can be exercised at any time via our cookie banner. If the banner no longer appears, you can also configure cookies via the "Manage cookies" button available in the footer of our site, or directly from your browser (Chrome, Microsoft Edge, Safari, Firefox, Opera).
Your rights
The applicable data protection regulations grant you specific rights that you can exercise at any time and free of charge, in order to control the use we make of your data:
- Right to access and copy your personal data, provided that this request does not conflict with trade secrets, confidentiality or the secrecy of correspondence.
- Right to rectification of data that is erroneous, outdated or incomplete.
- Right to object to the processing of your data when it is based on our legitimate interest, except for legitimate and compelling reasons justifying this processing.
- Right to erasure ("right to be forgotten") of your data that is not essential to the proper functioning of our services.
- Right to restrict the processing of your data in case of dispute over the legitimacy of a processing operation.
- Right to data portability, which allows you to retrieve part of your data in order to transmit it easily to another system.
- Right to give directives on the fate of your data in the event of death, by yourself or through a trusted third party.
For a request to be taken into account, it must be made directly by you (or your representative) to the address dpo@mothair.fr. We may ask you for proof of identity in case of doubt, as well as proof of representation.
We will respond to your request as soon as possible, with a maximum period of one month from receipt. This period may be extended to a maximum of three months if the request is technically complex or if we receive numerous requests simultaneously.
We may refuse to respond to any excessive or unfounded request, particularly in view of its repetitive nature.
Transfers outside the European Union
The statistical cookies we use may send your IP address and user ID outside the European Union to operate. In this case, we guarantee that these tools strictly comply with the rules applicable to international transfers, in order to ensure adequate confidentiality and protection of your data.
The exempt statistical cookies we use are anonymized. As such, no data transfer outside the European Union is carried out.
Data Protection Officer (DPO)
To best guarantee the protection and integrity of your data, we have officially appointed an independent Data Protection Officer ("DPO") with our supervisory authority.
You can contact our DPO at any time and free of charge at dpo@mothair.fr to obtain more information or details about how we process your data.
Contact the CNIL
You can contact the French Data Protection Authority (CNIL) at any time at the following address: CNIL Complaints Service, 3 place de Fontenoy – TSA 80751, 75334 Paris Cedex 07, France — Phone: +33 1.53.73.22.22.
Changes to this policy
We may modify our cookie policy at any time to adapt it to new legal requirements as well as to new processing operations we may implement in the future.